Request my Async Audit
For HVAC, plumbing, cleaning & home-service teams

Missed leads answered in minutes. Booked while you’re on the job.

When a new lead messages you after hours, waits, and books somewhere else, the problem is rarely your work — it’s the minutes between their first message and your first reply. BookedLine AI covers those minutes with four focused agents that respond, guide, book, and ask for the review.

No call required. Two questions, answered by email.

Illustrative example — fictional business
Hi, our AC stopped cooling last night. Can someone come this week?8:12 pm · illustrative
Sorry to hear that — a night without cooling is rough. I can book a visit right here. First: is the system running at all, or fully stopped?8:12 pm · illustrative
Fully stopped since yesterday8:13 pm · illustrative
Thanks. Has it been making any unusual noise, or is it silent? And is morning or afternoon better for a visit?8:13 pm · illustrative
Silent. Morning is better8:14 pm · illustrative
I can offer Thursday 9:00 am (illustrative) or Friday 10:30 am (illustrative). Would Thursday work?8:14 pm · illustrative
Thursday works8:15 pm · illustrative
Booking confirmed — illustrative
Service visit · Thursday 9:00 am (illustrative)
Riverbend Heating & Air (fictional business)
You’ll get a reminder the day before. Reply CHANGE to move it.8:15 pm · illustrative

Scripted demo of the booking flow: acknowledge first, three short questions, then confirmation. Business, times, and conversation are fictional.

Sample — Monthly ROI Report (fictional data)
MetricSample month
Bookings created (unique Booking IDs)18
Showed15
Median first-response time1 min 40 sec
New Google reviews6

Assumption, labeled: estimated booked revenue in a real report = showed bookings × your average ticket, using a figure you supply and approve. Sample figures above are fictional and shown only to display the report format — they are not results.

See the flow first

The demo above is labeled, fictional, and shows the exact booking flow — no real customer data, no results claimed.

A report you can check

Every live client gets a monthly ROI report in the format sampled above, built from the shared booking log.

Delivery guarantee

The pilot carries a delivery guarantee: we hit the agreed setup and response-time spec, or you don’t pay for the pilot.

Verified-data fence

Your agent only states facts you approved before launch. When it doesn’t know, it flags a human instead of guessing.

The job is often decided before you see the message

No statistics here — just the shape of a normal day in the trades.

You’re under a house, on a roof, or driving between jobs when the inquiry comes in. The phone stays in the truck. By the time you read the message that evening, the homeowner has already contacted the next company on the list — not because your work is worse, but because they answered first.

After-hours inquiries wait longest of all. They arrive when the office is closed and sit unanswered until morning. An agent that replies in minutes, asks the right three questions, and holds a time slot turns that wait into a booking your team confirms — instead of a lead that went to whoever picked up.

Four agents. One booked line.

Buy one, or combine them into a full system. Each agent does a single job, hands off cleanly, and leaves a record your team can see.

1

WhatsApp / SMS Booking Agent

Answers new messages right away, asks three short guided questions, checks the options you set, and confirms a booking — instead of letting the conversation sit unanswered.

  • Immediate acknowledgement, day or night
  • 3-question guided flow — need, urgency, time preference
  • FAQ answers from your approved wording
  • Name & contact captured at the end, then confirmation sent
Who it’s for: HVAC, plumbing, cleaning, and other trades booked through chat and text.
2

Gmail Speed-to-Lead Agent

Watches your inbox for new leads. Routine replies send automatically within a 2-minute target. Anything sensitive, angry, or unsure waits for your approval — the agent flags it instead of guessing. The 2 minutes is a target, not a guarantee.

  • Monitors Gmail for new-lead patterns you define
  • Routine replies send automatically — a 2-minute target, not a guarantee
  • Sensitive or complex messages wait for owner approval
  • Asks the next qualifying question and offers booking next steps
Who it’s for: Service businesses that get leads by email and lose them to slow first replies.
3

AI Voice Receptionist

Callers reach a disclosed AI receptionist instead of endless ringing. It takes the caller’s need and details and passes your team a summary with caller name, need, and requested time.

  • Greets, identifies the reason for calling, captures details
  • Books or routes according to rules you approve
  • After-hours and overflow cover
  • Call summary delivered to your inbox / CRM
Who it’s for: Busy trade front desks where a missed call is a missed job.
4

Google Reviews + Reactivation Agent

Asks every customer for honest feedback — with the Google review link shown fairly for every rating — and re-contacts past customers who haven’t heard from you since their last job, with an opt-out in every message.

  • Compliant review page: no gating, no rating filter
  • Review ask sent inside the same text thread as the job conversation
  • Low-rating path offers the owner a chance to make it right — and still shows the Google link
  • Reactivation campaigns to your existing list, with consent checks
Who it’s for: Any local business with happy customers who were never asked, and past customers due for their next service.

How it works

Four steps from audit to a live agent — all by email, all approved by you before anything speaks to your customers.

1

Research

We build the agent’s knowledge from your real public information — services, hours, service area, and the questions customers ask you most.

2

You approve every fact

You review and sign off on every fact, price, and answer before launch. Nothing is invented; anything unsure is left out or escalated.

3

Agent goes live

After pre-live testing against test conversations, the agent starts answering on the channels in your plan — with human escalation switched on from day one.

4

Monthly report

Bookings, response times, and reviews — reported monthly from the shared booking log, with estimates and their assumptions labeled.

Built stronger — how we’re different

These are process commitments — how the system is built and run by design — not outcome promises. No results are claimed or guaranteed.

Verified Data Only

Every price and fact in your agent is sourced and signed off by you before launch. Our agents say “let me confirm with the team” instead of guessing.

Human Backup, Always

Emergencies and frustrated customers escalate to a human immediately, with a summary brief — name, need, and what was said. AI never sits on an emergency.

Transparent Booking Log

On the performance plan, you pay only for bookings you can verify — every booking carries an ID in a log you can open any time, billed weekly by Stripe with a 3-day dispute window. On flat plans, the same log is your monthly report card.

Monthly ROI Report

Bookings, response times, and reviews gained — reported every month from the booking log, with every estimate’s assumptions labeled.

No Long Contract

Done-for-you setup at published prices, month-to-month — no annual term on any plan. You can cancel it in Stripe yourself; the work keeps your business, not a contract term.

One System, Every Channel

The Full Loop plan runs chat, WhatsApp, SMS, email, voice, and reviews from one shared knowledge base — one system to approve and check, not separate products with separate add-on fees.

Pricing

Start with one agent, or run the full loop. Every price below is published and final at checkout.

Published prices. What you see here is what the Stripe link will say.
PlanWhat it includesPrice
Reviews + Reactivation Compliant review page with the Google link shown for every rating, review asks sent inside the job’s text thread, unique tracking link per customer, and reactivation messages to past customers on a cadence set for your trade. $197/mo per location
Front Desk Speed-to-lead answering across chat, SMS, email, and WhatsApp, plus booking and missed-call text-back. Usage is included up to a fair-use cap stated in writing in your setup sheet before launch, with an alert when you reach 80% of the cap — no surprise overage bills. $297/mo per location
Full Loop Everything in Front Desk, plus the AI Voice Receptionist and Reviews + Reactivation — the full lead-to-review loop as one system. $497/mo per location
Performance option $0 upfront, then a per-appointment price set from your numbers in the audit — charged only for appointments that show. Available only with the shared, auditable booking log, a monthly floor that applies after the pilot month, and weekly itemized Stripe billing with a 3-day dispute window. Per showed appointment
Priced in your audit

Terms: Month-to-month. 12-month price lock in writing. Cancel yourself via Stripe. No annual contract.

Pilot guarantee: The pilot carries a delivery guarantee — we hit the agreed setup and response-time spec, or you don’t pay for the pilot. It is not an anytime, any-reason refund.

For the careful reader — exactly what you’re evaluating

Deliverables
The agent(s) in your plan, built from your approved facts; the shared booking log; the monthly ROI report; weekly conversation QA with fixes applied.
Platforms
Runs on GoHighLevel (chat, WhatsApp, SMS, voice, reviews), your Gmail inbox for the email agent, and Stripe for billing. You keep your own accounts and your own data.
Timelines
Audit reply by email first. Setup begins only after you approve the written scope and every fact; your exact go-live date is confirmed in writing before any payment.
Limits
Front Desk usage is included to the fair-use cap in your setup sheet, with an 80%-usage alert. The pilot covers after-hours and missed inquiries only, at a capped volume agreed in writing.
What we are not
Not a human call center, not a marketing agency, and not a results guarantee. Bookings depend on your demand, pricing, and availability — we sell the answering and booking system, not the outcome.
Accountable entity
BookedLine AI. Questions or complaints: chiticohq+bookedline@zohomail.com — answered by email.

Questions owners ask

Straight answers, including the limits.

Do I have to take a call?

No. The audit, the scope, the setup, and support all run by email. There are no sales calls, discovery calls, or phone closes at any stage.

What can’t it do?

It can’t handle emergencies — a burst pipe, a gas smell, or a no-heat call with a vulnerable occupant escalates to a human immediately. It can’t answer questions outside the facts you approved; it flags those instead of guessing. And it can’t create demand — if no leads come in, there is nothing to answer.

Who writes what the agent says?

We write it from your real public information, and you approve every fact, price, and answer in writing before launch. If it isn’t approved, the agent doesn’t say it.

How does cancellation work?

Every plan is month-to-month — no annual term on any plan. Cancel yourself in Stripe at any time; your price is locked in writing for 12 months while you stay.

Is the 2-minute reply a guarantee?

No — it is a target for routine replies on the email agent, stated as a target. Sensitive, angry, or uncertain messages deliberately wait for your approval instead, because a fast wrong answer is worse than a slower right one.

How does performance billing work?

Only on the performance option: $0 upfront, a monthly floor after the pilot month, and a charge per appointment that shows — verified in the shared booking log, billed weekly by Stripe with a 3-day dispute window.

Do you work with clinics or dental practices?

Clinics and dental practices: we onboard healthcare clients only on a HIPAA/BAA-covered setup — ask by email and we’ll tell you plainly where that stands. Our standard launch is built for home-service trades.

What happens to my data if I leave?

The booking log and your customer data are yours. On exit you get a data export, and we don’t share or sell your details — a data-processing agreement is available on request.

The Async Doctor Audit

Two questions. A diagnosis by email.

Like a good diagnostic, this starts with where things come from and how they turn into revenue — not with a pitch.

Answer honestly and briefly. You’ll receive a written reply by email with: (1) where your booking line is likely leaking, (2) which single agent — if any — would fix it first, and (3) the exact price and next proof step.

If there’s no clear fit, we’ll say so. No call will be booked, requested, or required at any stage.

Async by email onlyNo calls everStripe only for payment

Request my Async Audit

That didn’t send. Open the audit form in a new tab — your answers so far are saved there if you copy them over, or email chiticohq+bookedline@zohomail.com.

Request received. Your written audit reply will come by email. No call will be booked or requested.

We reply by email only. Your details are never shared or sold — a data-processing agreement is available on request.

Missed leads answered in minutes. Booked while you’re on the job.

No call required. Two questions, answered by email.

Request my Async Audit
Request my Async Audit